Where can I view the product test report?
To view the complete test report information for a product, click on the product center on the official website, select the page of the series you want to view, and click on the data sheet to preview the test report online. The report provides information on electrical characteristics, protection, control functions, stability, safety regulations, and EMC for your reference.
How to get information about DONE's new products?
DONE's products are constantly being updated. If you want to know more about new products, you can get a complete introduction and application methods through the new product updates in the "Product Center" of the official website.
How to get the distribution information of DONE products?
DONE products have distributors in countries around the world. You can use the "Customer Service" section on the DONE official website to quickly search for local distributors based on location and product type, providing fast and diverse power product service.
Through which channels can buy DONE's products?
You can first contact your local distributor regarding your product needs. The distributor will provide real-time service and advice based on the information you provide. You can also click on "Customer Service" on our official website, which provides contact information for the corresponding distributor and headquarters. You can contact us directly and we will respond to your questions quickly.
How to know the discontinuation of DONE's products?
Providing cost-effective products and services is a consistent feature of DONE. With technological breakthroughs and design innovations, we will gradually replace older models with the next generation of cost-effective products. By clicking the "Product Center" menu, you can view "Product Change Notices" and "Delisting Notices." The "Product Change Notice" displays models that will be phased out in the future and recommends alternative products, while the "Delisting Notice" indicates models that will be discontinued in the near future. Replacement cost-effective products are your best choice.
If I cannot find the product that meets my requirements in the DONE product center, how can I contact DONE?
You can first contact your local distributor regarding your product needs. The distributor will provide real-time service and advice based on the information you provide. You can also click on "Customer Service" on the official website, where you will find the corresponding contact information and contact the relevant person in charge, who will respond to your questions quickly.
What product information is provided on DONE's official website?
Product information provided on the official website includes: 1. Datasheet: Product features, functional descriptions, and packaging dimensions are all available in the datasheet. 2. Test reports: These reports cover design confirmation testing, safety and EMC testing, and environmental reliability testing. Through rigorous testing, we ensure a worry-free experience for our customers. 3. Safety Certification: DONE's product safety certifications are available for customers' reference.
How to find the products you need on the DONE's official website?
After logging into the DONE official website, click "Product Center" in the top menu. There are three ways to search for the LED driver products you need: 1. Series Search: Click the desired product series, such as road lighting LED drivers, tunnel lighting LED drivers, etc., to quickly find DONE products in the corresponding series, providing relevant information such as wattage and functional characteristics, allowing you to select the appropriate LED driver product. 2. Quick Search: Click the filter options in the Product Center to display LED driver products and product information that meet the search criteria below. 3. Direct Search: If you know the series name of a DONE's product, click the "magnifying glass" icon in the upper right corner of the website and enter the full or partial name information to search for the corresponding product and data sheet.
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